Returns & Exchanges
At Odyssey BMX, we stand behind the quality of our high-performance components and want to ensure you are completely satisfied with your setup. If your gear isn't the right fit, you can return unused items in their original packaging within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the unused components in their original retail packaging, ensuring all bolts, spacers, and documentation are included.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the parts, we will process your refund or exchange within 5-7 business days.